LekkerAutomation — Visual Workflow Builder

If This, Then That — For Your Entire Business

Build visual workflows that connect every module. Trigger actions from any event, branch on conditions, and automate repetitive work.

LekkerAutomation is the connective tissue of your entire platform. Instead of manually following up on leads, escalating tickets, or sending reminders, build visual workflows that react to events across all modules. When a form is submitted, automatically create a ticket, send a welcome email, and schedule a follow-up — all without writing code.

Tier: Professional

Key Features

• Visual Workflow Builder — Drag-and-drop canvas with triggers, conditions, actions, delays, and branches — no code required.
• Conditional Branching — If/else logic based on contact data, form answers, ticket status, or any field value.
• Cross-Module Triggers — React to events from Forms, Reviews, Support, Calendar, Billing, Chat, and Jobs.
• Delays & Scheduling — Wait minutes, hours, or days between steps. Schedule actions for specific times.
• Multi-Channel Actions — Send emails, fire webhooks, create tickets, generate invoices, update contacts, and more.
• Execution History — Full audit trail of every workflow run with step-by-step execution logs.

Use Cases

• Lead Nurturing: Form submitted → wait 1 hour → send welcome email → if opened, create follow-up task → if not, add to drip campaign.
• SLA Escalation: Support ticket created → start timer → if not resolved in 4 hours → escalate to manager and send alert.
• Post-Job Invoicing: Job marked complete → auto-generate invoice from time and materials → send to client → schedule payment reminder.
• Review Follow-Up: 5-star review → send thank-you email. 1-star review → create support ticket and alert the team.

How It Works

1. Step 01: Choose a Trigger — Select any platform event — form submitted, ticket created, job completed, and more.
2. Step 02: Build Your Flow — Add conditions, delays, and actions using the visual canvas. Branch paths based on any data.
3. Step 03: Activate & Monitor — Toggle your workflow live. Watch executions in real-time with step-by-step logs.
4. Step 04: Iterate & Optimize — Review execution history, identify bottlenecks, and refine your automations over time.

Integrations

• All modules — triggers from any platform event
• LekkerContacts — update fields, add tags, change segments
• LekkerBilling — auto-create invoices, send reminders, record payments
• LekkerSupport — create, escalate, and close tickets automatically
• LekkerMarketing — enroll contacts in campaigns and drip sequences
• Intelligence Core — workflow performance metrics and error tracking